FAQs for brands | ethy

Frequently Asked Questions

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Pricing and Billing

We accept all major debit and credit cards from customers in every country including Visa, Mastercard, American Express as well as mobile payment options such as Apple Pay and Google Pay. Through Stripe payments we also accept direct debits for subscriptions.


ethy accreditation is valid for 12 months, after which each member will be required to take the assessment again to ensure an accurate sustainability profile. There is no fee associated with the reassessment for existing members.


The assessment questionnaire is digital and accessed through the company's dashboard after signing up. The assessment is designed to be as clear as possible, with helpful guidance displayed next to each question throughout.

We recommend reading Our Standards for the assessment criteria beforehand and gathering the proof required before signing up and submitting your assessment questionnaire. That way you can be confident going into the assessment.

For further support see the business resources section of our website. We constantly update this section with the latest resources and insights on how to turn your sustainability achievements into business opportunities with ethy accreditation.

If you require further assistance then please contact us either through your account manager or by emailing support@ethy.co.uk.


Assets will be available to download through an accredited company’s digital dashboard.


Only ethy accredited brands get featured in the Daily Picks. If you are an ethy accredited member and want to discuss promotional opportunities and ongoing media plans then please contact your account manager.


Sustainability is an ever evolving subject area, and keeping on top of this is essential for a sustainable and successful business. ethy helps members progress and achieve more trust marks and learn through the year in a convenient lecture-workshop format. Typically these are 1-1.5hrs with an additional and optional 30 minute Q&A in the end.

ethy provides corporate sustainability workshops delivered by experts in the field of sustainability. These individuals include some of our accreditation framework partners as well as sustainability consultants and brands sharing their experiences and actions in achieving their sustainability goals.

ethy accredited brands gain free access to ongoing learning opportunities in a variety of sustainability areas. Engaging in sustainability principles such as reduce, reuse, recycle, compost, circular economy and redesign can help identify opportunities to improve operational efficiency and reduce costs.

You’ll also gain insights and ideas on how to communicate your sustainability achievements with impact using ethy communications tools.

Sustainable shopping at your fingertips

ethy is your free app to shop with accredited sustainable brands and live a more environmentally considerate lifestyle.

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