FAQs for brands | ethy

Frequently Asked Questions

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ethy accreditation is valid for 12 months, after which each member will be required to take the assessment again to ensure an accurate sustainability profile. There is no fee associated with the reassessment for existing members.


The assessment questionnaire is digital and accessed through the company's dashboard after signing up. The assessment is designed to be as clear as possible, with helpful guidance displayed next to each question throughout.

We recommend reading Our Standards for the assessment criteria beforehand and gathering the proof required before signing up and submitting your assessment questionnaire. That way you can be confident going into the assessment.

For further support see the business resources section of our website. We constantly update this section with the latest resources and insights on how to turn your sustainability achievements into business opportunities with ethy accreditation.

If you require further assistance then please contact us either through your account manager or by emailing support@ethy.co.uk.


Assets will be available to download through an accredited company’s digital dashboard.


Only ethy accredited brands get featured in the Daily Picks. If you are an ethy accredited member and want to discuss promotional opportunities and ongoing media plans then please contact your account manager.

Pricing and Billing

We accept all major debit and credit cards from customers in every country including Visa, Mastercard, American Express as well as mobile payment options such as Apple Pay and Google Pay. Through Stripe payments we also accept direct debits for subscriptions.

Sustainable shopping at your fingertips

ethy is your free app to shop with accredited sustainable brands and live a more environmentally considerate lifestyle.

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ethy: sustainable shopping made easy